Just Jack

Good overview of the improvements the Mozilla team has made to Firefox’s memory usage.

Love Google.

Great UK geocoder.

Thoe who are thinking of customising their own Wordpress blog might want to read up on The Loop. Thanks tombo for the heads up.

Win.

I have long been concerned about identity management on the Web. Many sites require registration but few are integrated resulting in users having to manage many separate accounts. A few options are available, eBay used MSN Passport for a while and Google offer Account Authentication. OpenID, an “open, decentralized, free framework for user-centric digital identity”, seems to be gathering momentum and the O’Reilly Radar reports that Sun Microsystems are currently implementing OpenID for employees.

“Hello Tech Support, How can I help?”.

An interesting Customer Service blog called Demand Satisfaction! talks about how Digg could have avoided its “21st Century revolt”. The post is pertinent to all organisations that depend on user contributions.

Beware of business decisions that masquerade as legal issues. You’ll be tempted to defer to your lawyer’s advice. And it’s a good bet your lawyer’s instincts will be wrong when it comes to fostering open, two-way dialog with your customers. It’s more likely they’ll enmesh you in a battle of wills with the very people you depend on to grow your business.

I’m waiting for the day when, if you tell someone ‘I’m from the internet’, instead of laughing they just ask ‘oh, what part?’

Map of Online Communities

Also from xkcd: The IPv4 Space, 2006.

Google never cease to impress.